Southern BITS of Technical Goodness

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Cover Letter:

Over the past twelve years, my focus has shifted from development to the intersection of technology, people and processes. Project value stems from derived business value, often best measured by profitability. Elegant code, prescriptive project management methodologies and/or best practices cannot guarantee success.

My experience working at large, world class companies and smaller, fast growing businesses, in varied geographical and cultural settings, has given me a unique perspective and insight into understanding and architecting success. There is no silver bullet. Success comes by understanding the business domain, the people and relationships involved and crafting technology into a complete project solution.

Success cannot be achieved by applying the same tactics to all problems. People work differently across departments, cities, states, countries and continents. Problems change as companies grow bigger; processes and systems fail to scale. Furthermore problems differ across industries; the problem domain of finance has few similarities to Healthcare. There is no single answer.

If you are seeking someone who is innovative, understands business, people, project management while having retained deep technical skills, consider me.

- For 9 years, I have managed projects in very large enterprises as well as a fast growing start-up.

- For 12 years, I have developed in various languages and systems while applying best practices.

- For 10 years, I have consulted across the United States and Europe, managing people locally and abroad. I have worked with WIPRO, outsourcing development to Southern India (Hyderbad) for Merck.

- For 8 years, I have architected systems for complex Healthcare domains using processes like Domain Driven Design.

- For the past 4 years, I have led the technical efforts for a fast growing mail order pharmacy start-up (business unit).

- Most recently I am directing research and development efforts for C7 at Vanguard Health.

I excel in dynamic situations. I bring order to chaos, innovative solutions to difficult problems and calm resolve to risky projects. I work hard, refuse to fail and take personal responsibility for the outcomes of all my ventures.

OBJECTIVE:

Architect, develop and manage projects that impact a company’s bottom line using methodologies that eliminate waste, increase quality and drive down overall, long term cost.

SKILLS MATRIX / TOOLS

Senior Experience (10) : Master Developer, Team Lead, Project Management & Technical Architect

Development (12) : WPF, C#, LINQ, TSQL, Java, C++, TDD, JavaScript, HTML, XML

Web DEV : ASP.NET MVC, Jquery, JavaScript, Dojo 1.3-1.4.*, CSS, HTML, JSON

RDBMS / LDAP / ORM : Schema design, MSSQL Server ‘00/05/08, LINQ & Entity Framework, Hibernate

NOSQL : MongoDB

Design/IDE : VStudio (’05, ’08, ‘10), Eclipse, NetBeans

Frameworks/Web : MVC, Prism, Composite UI Application Block, Spring, Struts

SOA : REST, WCF, Xfire, XStream, Tibco General Interface

Project Management (8) : MS Project, Visio, MS Office Suite, Scrum, Kanban, Lean, TDD

EDUCATION Washington University, St Louis, MO (1997 – 1999)

GPA: 4.0/4.0 Masters in Computer Science

EXPERIENCE

Vanguard Health | Director of C7 (Innovations Lab) (2009 – Present)

Note: I worked w/ C7 & AmMed for several months

Vanguard Health Systems’ charter is to provide Better Health to our patients. C7 was created as part of this initiative and services as a Research and Development branch within Vanguard Corporate.

Built Customer Facing Pilot: Collaborated, Architected & Built Disease management web application

[ Architecture | Design | UX | Project Management | Budget | Research & Development ]

Working with physicians and subject matter experts across Vanguard’s four markets and a diabetes expert at Vanderbilt, we devised a diabetic disease management application. This was the first component of the chronic disease service line to be launched in 2012.

Ø Researched Diabetes in depth (books & research papers) & worked with SME’s

Ø Designed UX prototypes on paper, powerpoint and then HTML. Focus was on user experience, elegant design and aesthetic appeal while being useful and insightful both to the user (patient) & PCP (primary care physician, diabatologists & endocrynologists).

Ø Built a Web App using ASP.NET MVC2, JQUERY & various plugins.

Ø Features:

o Built a RIA (rich internet application) Web App (only supported in modern browsers [IE7+, FF, Chrome]).

o Built SOA API using JSON / REST in ASP.NET MVC 2

o Built SMS capabilities using twilio.com REST API

o Built Faxing capabilities using eFAX

o Managed the development of Mobile Web App / Semantic HTML app (using Progressive Enhancement allowing 1 code base for both projects) à this portion was built by Firefly Logic. I provided all design artifacts, managed budget & project

Architectural Exploration: Horizontal scalability, REST, Enterprise Service Bus

Built CQRS (Command Query Segregation) horizontally scalable system to support guaranteed audits.

Built pure REST webservice API for use with 3^rd party systems

Used in memory service buses and explored other options (e.g. nServiceBus, MassTransit)

Pilot: Member/Patient Connect

Collaboratively devised, storyboarded and developed an application that allowed patients to send personal healthcare information to their physician using SMS/Text, Web Interface and Faxing services.

[Technologies: C#, .NET 3.5, ASP.NET MVC V2.0 RC2, Dojo* 1.4, Linq2Sql, MongoDB, REST SOA]

[External API’s: Dossia.org (PHR), eFax, CellTrust (SMS)]

AmMed | Senior Project Management, Technical Architect, Architect (2006 – 2010)

Nashville Business Journal awarded AmMed the Fastest Growing Company in Nashville (’09)

- Company grew 1150% (2005-2008)

- Pharmacy business unit grew 6,000% in that same period (my department)

Summary of my employment (Contractor to full time employee | Nashville, TN):

Managed Technical projects and developers for all Pharmacy initiatives

Develop domain model, SOA applications, frameworks and other LOB applications using Java, JavaScript, C# & WPF

Built and managed Business Intelligence & Analysis projects

Created a new strategic model for the business unit, including business processes & performance metrics.

AmMed Phase IV [Beyond Pharmacy: Enterprise Deployments & Convergence] [2010]

Architected, managed and participated in the development of:

§ Defined PKI’s, ETL’d data, and prototyped a Business Intelligence dashboard

§ Created new business processes, customer relationship model and performance metrics to re-engineer the pharmacy operations to address subpar patient retention.

§ Managed & Developed Pharmacy CRM project [ C# / WPF / WCF / LINQ / TDD ] (in progress)

o Used Domain Driven Design to isolate our Domain Model from persistence store (underlying schema) allowing for reuse and ease migration / partitioning

o Architected & developed (with a team) CRM solution that redefined pharmacy business model – giving Customer Service authority & responsibility over all patient outputs.

§ Created Enterprise framework to support WPF, Winform, Winform CAB or WPF/Prism modules

o Consolidated all existing .NET projects into the framework

o Created a WPF common navigation module using Prism EventAggregator

§ Architected & wrote an Enterprise Distributed Workflow Framework [C# / WCF / LINQ / TDD ]

o Created multiple DSLs to define workflows (XML, C# and Visualized Graph Structure)

AmMed Phase III [Enterprise Maturation & Standardization] Revenue up > 6000% from ‘06 [2007 - 08]

Architected, managed and participated in the development of:

§ Rewrote Pharmacy Sales system [C# / Composite UI Application Block(CAB) / LINQ]

o Integration of several systems (rewrite of existing VB application)

o DB / Schema design & development to support load & volume.

§ Workflow: Generic Call Queue / Workflow [ C# / LINQ / CAB / SqlServer 2005 ] [synchronous]

o Develop a scalable abstract workflow object model & DB schema for the company

§ Master Physician Database containing all physicians (2.5M) [ C# / LINQ / CAB / Sql Server 2005 ]

o Design / Develop OO Model & DB Schema to manage physician editing & provisioning all multiple systems [ synchronize doctors across N-systems company wide ]

§ Integration of Pharmacy Management System & Robotic Systems [Multi-Threaded C# socket service]

§ Order consolidation & order merge. [ TSQL / SPROCS / LINQ / C# / CAB ] [$100k savings year 1]

§ Generic Fax Service for all Pharmacy systems [ C# / TSQL / LINQ / Service / CAB / LINQ to XML]

o Systems could encode data in XML, insert into our DB and our service created & sent faxes.

o Supported N-Systems. N-Documents. N-DataSchema.

§ Teach .NET & OOP to IT department (Migrating from VB6 to VB.NET & C# OOP technologies)

o OOP, C#, LINQ, .NET, Winform, WCF, CAB, DB Design & Query Optimization

AmMed Phase II [Growth, Scaling & Retention] Grew revenue > 3000% [2007]

Architected, managed and participated in the development of:

§ Sales Front End built. [ Java Spring MVC / Hibernate / IBatis ] [ NCPDP 5.1 Electronic Claims]

o Allowed sales reps to capture Rx information & quote(adjudicate) Co-payments in real time

o Sales force met or exceeded quotas after deployment (never previously achieved)

§ Customer Service Solution [ JavaScript / Tibco General Interface ] [ SOA / XFire / SOAP ] [ Spring ]

o Built enhanced customer service application to decrease attrition [immediately exceeded budgeted goals]

§ BI / DB / Scaling / Reporting

o Wrote extensive stored procedures in to detect, quarantine and resolve critical 3^rd party bugs.

o DB Schema development to support BI / Business goals to reduce errors & increase stability.

o Analyzed and optimized 3^rd Party DB schema, queries & SPROCS.

AmMed Phase I [Pharmacy Start Up] Create a feasible division / business [2006]

§ Built an accounting front end using Spring/Hibernate/IBATIS/Tomcat to augment Pharm. System

§ Managed & developed 4 projects in parallel (Inventory, EDI, Robotics and Conveyor system)

§ Created BI [SPROCS, functions, views, reporting services].

§ Managed efforts to bring a Pharmacy Management System online.

CAGE LLC Partner / owner [ Java / Web startup focusing on marketing ] (2005)

Merck | Architect, Developer & Manager: European, Middle East & African B2C Portal (2003 to 2004)

Independent Contractor | Brussels, BE & London, UK

§ Lead & Managed Security & Identity Management:

- Managed/Conducted a POC and deployed the solution using RSA’s ClearTrust product.

- Derived Business requirements from European Business leaders.

- Audited existing security risks and architected upgradeable security frameworks.

- Authored documents outlining security strategies, projected costs and architectural designs using the two products. All documents were purposed for outsourced, offshore development.

§ Strategist / Manager / Developer of Reporting & Privacy:

- Analyzed existing systems used across European countries; gathered business requirements from business teams throughout Europe, and authored business requirement documents.

- Derived 3 viable strategies and architected and implemented a reporting approach using Web Trends Enterprise Edition 6.0, outsourcing and in-house developed systems. All documents were purposed for outsourced, offshore development WIPRO – Hyderbad

- Managed development efforts across EMEA using outsourced developers (WIPRO: India)

- Schema Design & Deployment to support a variety of web sites.

Travelled around the world: Asia & Africa

Medco Health | Manager & Architect B2B Offerings ( 2001 to 2003 )

Independent Contractor | Franklin Lakes, New Jersey

§ Managed Multiple development teams across the enterprise as part of a series of cross cutting projects (Security, B2B Portal Integration, Data Analysis)

§ Manager & Architect of Security / Identity Management for B2B Security Framework:

- Managed / Devised budgets / Lead a team that architected and deployed an Enterprise Security Architecture based using Netegrity’s SiteMinder product.

- Analyzed security risks inherent to allowing Internet access to the B2B Portal.

- Developed a Java and C custom Netegrity web agent.

- Created a Java based multithreaded application to service authentication and authorization requests from participating applications’ second tier using Netegrity’s Siteminder product.

§ Chief Technical Architect / Project Management of B2B Portal:

- Managed & Architected Merck Medco’s flagship B2B Enterprise level web portal. Required integration of 7 applications implemented in 5 technologies.

- Constructed budgets, interviewed, hired and managed all development team members.

- Lead the technical effort behind vendor selection, development, deployment and support.

- Wrote frameworks and adapter modules in Java, ASP, C++, C and VB.

- Designed schema for B2B content management system.

§ Security / Technical Architect & Project Management for TPA, Secure File Upload:

- Designed / developed TPA multi-threaded, Java based framework that allowed secure file upload over HTTPS while maintaining non-repudiation and strong credentialed authentication.

- DB Schema design & development for secure content management & authorization enforcement.

§ Project Manager & Security / Technical Architect for B2B User Provisioning:

- Lead/Managed a design effort for user provisioning across N-Tiers and multiple applications from a single administrative module. (Using Access360’s Enrole product.)

- Exploratory Schema design & development to support provisioning.

- Presented the findings to the Director and VP of E-commerce.

Frost Bank | Architect / DeveloperLargest Texas Based Bank (2000):

Independent Contractor | San Antonio, Texas

§ Architect / Developer C++ Middle Tier for B2B & B2C Frost Bank:

- Designed and implemented an Internet Banking system.

- Designed, lead and managed the development of C++ middle tier object model for

UBS | Bank Europe | (1999 – 2000):

Deloitte Consulting | Basel, Switzerland

§ Co-Designer of C++ middle tier for full service online brokerage:

§ BroadVision C++ Custom Component Developer for full service online brokerage:

- Implemented a large body of C++ Custom Components and Server-side JavaScript objects.

Chicago Mercantile Exchange | (1999) [ Deloitte Consulting ]

§ DB Schema development to automate & report on testing harnesses.

§ Analyzed, identified and solved production issues in a competitor’s developed Financial Server.